We recommend the following ways of storing your backup code, in order of decreasing security: This will invalidate any previous backup code. If you lose your code but still have access to your account, you can generate a new backup code from your two-step authentication settings at any time.This code is only displayed once, so be sure to write it down and store it somewhere safe. At the end of the two-step authentication setup process, Stripe will display a backup code.It is very important to keep this secure-possession of your password and backup code results in full access to your account. Your backup code can be used to disable two-step authentication on your account in case you lose all your devices used for the second authentication step. If you lose your code but still have account access, you can generate a new one from your authentication settings, which invalidates the previous code. The code is only displayed once during setup, so be sure to write it down and it should be stored securely in a safe location. To regenerate the backup codes, click Generate new backup codes.A backup code for two-step authentication can be used to disable the feature on your account if you lose your devices used for the second authentication step. Save these codes in a safe place, ideally in a password manager or a similar secure location. txt file, click Print to save the codes as a PDF file, or click Copy to copy the codes to another file. You can click Download to save the codes as a. The Successfully generated two-factor backup codes message is displayed.Īlso, a list of codes that you can use to login to your account is displayed. The Two-factor backup codes page is displayed.Ī pop-up message asking for confirmation appears. On the Two-factor authentication page, click Manage backup codes. The backup codes will allow you to log in to your account and reset your two factor configuration. You can save 2FA backup codes in advance for situations where you might lose access to your two factor authentication device and are not able to receive authentication codes. For assistance, submit a support ticket through the Bugcrowd Support Portal.Įnabling Backup Codes for 2FA Configuration When you log in to Bugcrowd, you will not be prompted to provide the authentication code.Ī common issue with 2FA is if it is a new phone or phone is lost. ĢFA is disabled for your Bugcrowd account and you will be redirected to the Login page. On the Security tab, click Two-factor authentication on the left side. If 2FA is enabled for your account, then each time you log in, you will be prompted to provide the authentication code (generated on your device) along with your username and password. Notifying the number of backup codes that you have. If the number of backup codes you have are low. You will get the following notification in different scenarios: You will get notifications that will help reduce account lockouts and make managing 2FA a lot easier. The 2FA is enabled for your Bugcrowd account and the Two-factor authentication is successfully enabled message is displayed. The app on your device displays a 6-digit code. Manually enter the displayed code in the app on your device.Scan the displayed QR code using the app on your device.In Configure the app, add your Bugcrowd account to your 2FA app in any of the following ways: Click iPhone or Android based on the device you have and install Google Authenticator. Install a 2FA app compatible for your device such as Google Authenticator. In some cases, it may be required by the company that runs the program.Ĭlick the Security tab and then click Two-factor authentication on the left side. Enabling 2FAīugcrowd recommends enabling 2FA because the program may have sensitive information. For details, see two-factor authentication compliance. 2FA Compliance: If you are participating in a program that has 2FA as a compliance requirement, then you will not be able to access program details, existing submissions, or submit any new report for that program until you enable 2FA.
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